Cuisinart EM-25 Espresso/Latte Machine User Manual

Cuisinart EM-25 Espresso/Latte Machine

Cuisinart EM-25 Espresso/Latte Machine User Manual.

IMPORTANT SAFEGUARDS

We at Cuisinart are very safety conscious. We design and manufacture consumer products with the safety of you, our valued customer, foremost in mind. When using electrical appliances, basic safety precautions should always be taken, including the following:

1. Read the Cuisinart EM-25 Espresso/Latte Machine User Manual
2. Unplug the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
3. To protect against fire, electricity,c shock, and injury to persons, do not immerse the appliance,e, cord plug in water, or any other liquids.
4. This appliance is for household use only.
5. Do not operate the unit with the brewing head open. Scalding may occur if the brewing head is opened during the brewing cycle.
6. Do not use this appliance for anything other than its intended use.
7. This appliance should not be used by or near children or individuals with certain disabilities.
8. Do not leave the appliance unattended when in use.
9. Do not touch hot surfaces. Use handles or knobs.
10. Always use the appliance on a dry, level surface.
11. To disconnect, turn all controls off, then remove the plug from the power outlet.
12. Do not place this appliance on or near a hot gas or electric burner, or where it could touch a heated oven.
13. Do not let the cord hang over the edge of a table or counter touch hot surfaces or become knotted.
14. The use of accessory attachments not recommended by Cuisinart may cause a risk of injury to a person, fire, fire, or electric shock.
15. Strictly follow cleaning and care instructions.
16. Do not use outdoors.
17. Do not use it in moving vehicles or boats.
18. Always switch the appliance off, and then the remove plug from the power outlet when the appliance is not being used and before cleaning.
19. An extension cord is not recommended. However, if one is needed, the extension cord should be a grounded type and its electrical rating must be the as or higher wattage than the appliance. Regularly inspect the supply cord, plug, and actual appliance for any damage. If found damaged in any way, immediately cease use of the appliance and call Cuisinart Consumer Service at 1-800-726- 0190.
20. For any maintenance other than cleaning, call Cuisinart Consumer Service at 1-800- 726-0190.
21. Refer servicing to qualified personnel.
22. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been dropped or damaged or dropped into water. the Return appliance to the nearest authorized service facility for examination, repair, or adjustment.
23. Do not operate your appliance in an appliance garage or under a wall cabinet. When storing in an appliance garage, always unplug the unit from the electrical outlet. Not doing so could create a risk of fire, especially if the appliance touches the walls of the garage or the door touches the unit as it closes.

SAVE THESE INSTRUCTIONS FOR HOUSEHOLD USE ONLY
WARNING: RISK OF FIRE OR ELECTRIC SHOCK
The lightning flashes h with the arrowhead symbol within an equilateral triangle are intended to alert the user to the presence of uninsulated, dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of fire or an electric shock to person. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

SPECIAL SAFETY INSTRUCTIONS

1. 1. Use only cold water in the water reservoir. Do not use any other liquid.
2. Never use the machine without water in it.
   NOTE: For safety reasons, it is recommended you plug your Cuisinart appliance directly into the power outlet. Use in conjunction with a power strip or extension cord is not recommended.

SPECIAL CORD SET INSTRUCTIONS
A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord. Longer extension cords are available the beds may be used if care is exercised in their use. If a long extension cord is used, the marked electrical rating of the extension cord must be at least as great as the electrical rating of the appliance. The extension cord should be a grounding-type, 3-wire cord, and the longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over.

NOTICE

If you have a die-cast metal unit, for your protection it is equipped with a 3-conductor cord set that has a molded 3-prong, groundingtype plug, and should be used in combination with a properly connected groundingtype outlet as shown in Figure A.
If a grounding-type outlet is not available, an adapter, as shown in Figure B, may be obtained so that a 2-slot wall outlet can be used with a 3-prong plug. As shown in Figure C, the adapter must be grounded by attaching its grounding lug under the screw of the outlet cover plate.

NOTE: Do not remove the grounding prong.
CAUTION: Before using an adapter, it must be determined that the outlet cover plate screw is properly grounded. If in doubt, consult a licensed electrician. Never use an adapter unless you are sure it is properly grounded.
NOTE: Use of an adapter is not permitted in Canada.

UNPACKING INSTRUCTIONS

1. Place the box on a large, sturdy, flat surface.
2. Remove the instruction book and any other literature.
3. Remove side inserts from the box and take the espresso maker out directly from the top.
4. After the espresso maker has been removed, place the box and the side pulp-molded inserts out of the way.
5. Remove all packing materials, tape, etc. We suggest you save all packing materials that future shipping of the machine is needed. Keep all plastic bags away from children.

FEATURES AND BENEFITS

1. Water Reservoir Lid
2. Removable 24-ounce Water Reservoir
3. Power Switch
4. 19-Bar Pump (not shown)
5. Brew Head Lever
   Use the die-cast metal lever to open and close the brew head.
6. Brew Head
   Holds capsules.
   NOTE: Nespresso® OriginalLine compatible system
7. Brew Spout
   Strategically positioned for optimal results.
8. Used-Capsule Container
   Holds approximately 12 capsules. Also contains some residual liquid left after brewing.
9. Espresso Cup/Drip Tray
   Can be removed when taller mugs need to be used.
10. Latte and Cappuccino Cup Tray (Removable)
11. Milk Frothing Pin
12. Milk Tank Cover, Lid and Tube
13. Milk Tank Connector with Removable
    Parts, i.e., Steam/Frothing Wand and Sleeve
14. Removable 24-ounce Milk Tank
    Can be stored the d in the refrigerator.
15. Menu Button
    To navigate MENU options, brew temp, brew volume, milk volume, and e, and standby time.
16.  Single/Double Espresso Button
17. Cappuccino/Latte Button
18. Auto-Off Mode (not shown)
    Shuts off after 30 minutes of nonuse.
19. Detachable Power Cord (not shown)
20. BPA Free (not shown)
    All materials that come in contact with liquiBPA-freeA free.

PREPARING YOUR ESPRESSO MACHINE

1. Place the espresso machine on a dry, stable countertop or other flat, sturdy surface where you will be using the machine.
2. IMPORTANT: For first-time use or if the machine has not been used for some time, it is important that it is rinsed as follows:  Remove the lid of the water reservoir. Lift the water reservoir off the base and fill with bottledor filtered water. Replace the water reservoir on the base, and cover with the lid. Using the tracks as a guide, make the top “latched” the to unit, slide the water reservoir back into position, turn, and push down firmly to engage.
   NOTE: The unit will not function unless the water reservoir is properly in place.
3. Make sure the plug is inserted into the unit, then insert the plug into a power outlet. Flip the power switch to the ON “I” position. The LCD will say CUISINART PRE-HEATING.preheatingreheat is complete, the LCD will say READY, PLEASE SELECT, indicating the unit is ready to use ( after approximately 2.5 minutes).
4. Make sure the drip tray is in place.
5. Place a mug on the drip tray.
6. Without inserting a capsule, press once, and hot water be released into a mug. The LCD willsay BEVERAGE READY, ENJOY. The rinse cycle is now complete.
7. If you desire, navigate through the MENU and set your brew options. See programming instructions and default settings on page 7.
8. The machine is now ready to use.

USING YOUR ESPRESSO MACHINE
Always make sure you have water in the reservoir, a capsule in the brew head, and that the appropriate cup tray is being used.
NOTE: This machine is compatible with Nespresso® OriginalLine style capsules.

Preprogrammed Single or Double Espresso

1. Using the lever, open the brew head, insert an espresso capsule, and close the brew head.
2. With an espresso cup on the cup tray, push once for a single espresso (1.4 ounces) or push twice for a double espresso (3.2 ounces). The LCD will say ESPRESSO BREWING or DOUBLE ESPRESSO BREWING, respectively.NOTE: For optimal results, we recommend using the double espresso button with a lun more bold espresso capsule. Using this setting with lighter or less bold varieties will alter the taste.
   CAUTION: Scalding may occur if the brewing head is opened during the brewing cycle.
3. Once brewing is complete, the LCD will say BEVERAGE READY, ENJOY.

PREPROGRAMMED CAPPUCCINO OR LATTE

1. Using the lever, open the brew head, insert an espresso capsule and close the brew head.
2. With a cappuccino or latte mug on the cup tray, push once the for cappuccino or push twice for the latte. The LCD will say CAPPUCCINO BREWING or LATTE BREWING, respectively
   lNOTE: If you adjust your espresso to a higher volume for your cappuccino or latte, we recommend uLungoa lur more bold espresso capsule. Adjusting your espresso to a higher volume while using a lighter or less bold capsule will alter the taste.
   CAUTION: Scalding may occur if the brewing head is opened during the brewing cycle.
3. Once brewing is complete, the LCD will say BEVERAGE READY, ENJOY.

PROGRAMMING YOUR ESPRESSO DEFINED™ ESPRESSO/CAPPUCCINO/ LATTE MACHINE

• Select the MENU button to program your preferred settings:
• STEAM MILK: Select to manually steam milk.
  NOTE: Max time to steam is 45 seconds.
• ESPRESSO VOLUME: Select to adjust your espresso volume from 18–45ml. Default: 40ml
  NOTE: Larger coffee volume may alter your espresso’s taste. We recommend using a bolder capsule to compensate for the additional water.
• DOUBLE ESPRESSO VOLUME: Select to adjust your espresso volume from 70–100ml. Default: 90ml
  NOTE: Larger coffee volume may alter your espresso’s taste. We recommend using a lungo or bolder capsule to compensate for the additional water.
• CAPPUCCINO COFFEE VOLUME: Select to adjust your cappuccino volume from 18–45ml. Default: 40ml
• CAPPUCCINO MILK VOLUME: Select to adjust your cappuccino milk volume from 16–25 seconds. Default brew time: 22 seconds
  NOTE: Milk volume is determined in seconds. Less seconds = less milk. More seconds = more milk.
• LATTE COFFEE VOLUME: Select to adjust your latte volume from 18–45ml. Default: 40ml
• LATTE MILK VOLUME: Select to adjust your cappuccino milk volume from 28–40 seconds. Default brew time: 32 seconds
  NOTE: Milk volume is determined in seconds. Less seconds = less milk. More seconds = more milk.
• BREW TEMPERATURE: Raise or lower the brew temperature from 195˚F – 205˚F in 1-degree increments. Default: 200˚F
• STANDBY TIME: Select the amount of time your unit will remain on before going into standby mode, from 15 minutes to 4 hours. Standby options: 15 min., 30 min., 1 hr., 1.5 hr., 2 hr., 2.5 hr., 3 hr., 4 hr., 5 hr., Default: 30 min.
• EMPTY BIN ALERT: Choose ON to be alerted by a beep when the capsule bin is full. Choose OFF to turn this beep off. Default: ON
  NOTE: The screen will continue to alert you when the bin is full, whether the alert tone is ON or OFF.
• FACTORY SETTINGS: Select OK to restore unit to default settings.
  Default Settings:
  • Espresso: 40ml Double Espresso: 90ml
  • Cappuccino: 40ml espresso, 22 seconds milk
  • Latte: 40ml espresso, 32 seconds milk
  • Brew Temperature: 200˚F
  • Standby Time: 30 minutes
  • Empty Bin Alert: ON
• SERIAL NUMBER: Displa ays serial number of your machine.

STEAM/FROTHING MILK

1. Remove the milk tank by holding the milk tank and cover, and pulling away from the machine.
2. Remove cover. Pour milk into the tank.
3. Replace the cover, align the milk tank to the connector on the side of the machine, and push in to install.
4. Press MENU and select STEAM MILK, then EDIT.
5. Select START and your steamed milk will start to dispense. Select STOP when your preferred amount of milk is achieved.

NOTE: If STOP is not selected, the unit will dispense steamed milk for 45 seconds.
NOTES:

• To remove the milk tank, it pulls straight out. To replace, push into connection on unit.
• It is not recommended to leave milk unrefrigerated for longer than 1 hour. Be sure to clean the milk frother part every time after use and clean the milk tank regularly. See Cleaning the Milk Tank on the next page.

LITTLE OR NO FROTH?
If you experience little to no froth on your cappuccino or latte, simply rem the milk pins the rom frothing mechanism, rinse or wipe clean, and place. Ensure milk pin is properly in place by aligning the arrow on the milk pin with the arrow on the unit. Resume use. the If problem remains, fill in the ow full cleaning instructions for cleaning the milk tank on page 9.

Tips for creating a perfect froth:
Milk frothing is the steaming of milk. The steam does two things: It heats milk and it mixes in air to form a foamy texture. As with anything, perfecting the art of milk texturing takes practice, but the results are well worth it! Use cold, refrigerated milk in the milk tank. Any type of milk may be used, but for best results, whole milk is recommended. Keep in mind that the milk volume will increase during frothing, so use a large enough cup.

STANDBY/ENERGYSAVING MODE
Following the preset Standby/Energy Saving Mode time (30 min.), if there is an additional 30 minutes of nonuse, the espresso machine will turn off. Open and close the brew head, or the itch unit off and on again to start preheat mode.

CLEANING AND MAINTENANCE

• Cleaning Used-Capsule Container
  Container holds approximately 12 capsules and some residual liquid after brewing. After 12 brew cycles, your unit will alert you to EMPTY BIN. Dispose of used capsules, replace bin and continue to use as desired. Be sure to empty the container of any used capsules when prompted. Wash the container with warm, soapy water.
• Cleaning External Parts
  We recommend regular cleaning of the espresso maker’s external components.
• Cleaning the Housing
  Never immerse the machine in water or other liquids. The housing may be cleaned with a soapy, damp, nonabrasive cloth.
• Cleaning the Drip TrayTo remove the drip tray, simply lift off the unit, keeping it level at all to prevent spills. Clean the drip tray with a soapy, damp, nonabrasive cloth. Do not the clean drip tray with cleansers, steel wool,l pads, or other abrasive materials.
• Cleaning the Water Reservoir
  Wash water reservoir with warm, soapy water. It is normal over time for discoloration, spots, things, or staining to appear in the water reservoir. This will vary depending on the mineral content of the bottled or filtered water used, but will not affect the operation of the machine. However, be sure to clean the water reservoir regularly to minimize buildup.
• Cleaning the Milk Tank/Frother
  Remove the milk tank by holding the tank and cover and pulling them away from the machine. Remove the cover and any excess milk, rinse out the tank, and then pour water into the tank. Replace the cover, align the milk tank to the connector on the side of the machine, and push to install. Place a cup on the drip tray. Press MENU and select the STEAM option. Select GO, then START to initiate steaming. Press the STOP option if your cup becomes full.

NOTE: If you are storing the milk container in the refrigerator, you may clean the frothing mechanensuringensuing there is no capsule in the brew head, placing a cup on the drip tray, and pressing once. The steam produced during the brew cycle will clean the frothing mechanism.

• To remove the steam/frothing wand
  Remove silver pin on the top by pulling upward. Then, locate the ridges on either side of the mechanism, gently squeeze, and pull toward you. Once removed, run hot water through the internal channels, or the tubing can be removed and soaked in warm, soapy water. Repl the ace tubing and gently the ush frothing mechanism into the housing. Gently squeeze either side of mechanism to ensure it is engaged into the unit. Rep the lace silver pin by aligning the arrow on the pin with the arrow on the unit housing.

NOTE: For optimal cleaning, we recommend that you periodically disassemble all removable parts, place them in warm, soapy, water, and soak for at least 15 minutes. Rinse well, dry and assemble the parts as per above instructions.

Descale
Mineral content in water varies from place to place. Depending on the mineral content of the water in your area, calcium deposits may build up in your machine. Though scale is nontoxic, it can hinder performance. Using descaling and decalcifying at the same time will help maintain the heating element and other parts that come into contact with water. For optimal performance, descale your machine once a month. It is possible with heavy use and/or hard water for calcium to build up faster, making it necessary to descale more often.
Indications that it is time to decalcify:

• Longer brewing times
• Excessive steaming
• Lower coffee temperature
• Brews less than a full cup

Descaling Your Machine
The LCD will read DESCALE when it is time for you to clean.

1. Place a 20 oz. cup or container on the cup tray.
2. Fill the water tank with 8 oz. of water and 8 oz. vinegar.
   NOTE: You can also use a commercial descaling solution.
3. Press twice to run solution through unit. Continue to initiate brew cycle until the water reservoir is empty.
4. Fill the water tank with bottled or filtered water (no vinegar) and repeat through step 3 twice to clean the unit.

MAINTENANCE: Any other servicing should be performed by an authorized service representative.

TROUBLESHOOTING

Problem: The machine does not have power.
Solution:

• Make sure the cord is securely plugged into the unit and outlet.
• Reset your home’s circuit breaker.
• Confirm the power has been turned on and the controls and LCD are illuminated.

Problem: The machine will not brew.
Solution:

• Turn off and unplug the machine for 30 seconds or more. When you plug the machine back in, be sure to turn the power back on.
• Make sure there is water in the reservoir.
•  Make sure the reservoir is properly installed.
• Make sure brew head is completely closed.

Problem: Chlorine or mineral taste in coffee.
Solution:

• Consider using bottled or filtered water.
• Problem: Doesn’t brew a full cup.
• Solution:
• Turn off and unplug the machine for 30 seconds or more. When you plug the machine back in, be sure to turn the power back on.
• Decalcify the machine (refer to page 9).

Problem: The used capsule will not fall into the capsule container.
Solution:

• Check to see if the capsule container is full.
  Empty the capsule container and then try
  again. (You may need to manually remove
  the used capsule from the brew head.)

Problem: I want to reset the Espresso/ Cappuccino/Latte programming.
Solution:

• See page 7 for instructions.

Problem: The machine turned off.
Solution:

• The machine’s energy-save mode puts unit to sleep after 30 minutes of nonuse. Simply lift the brew head lever to “wake up” the unit, or the ch unit off and on again.

WARRANTY

Limited Two-Year Warranty (U.S. and Canada only)
This warranty is available to U.S. consumers only. You are a consumer if you own a Cuisinart Espresso Defined™ Espresso/Cappuccino/Latte Machine that was purchased at retail for personal, family, or household use. Except as otherwise required under applicable law, this warranty is not available to retailers or other commercial purchasers or owners. We warrant that your Cuisinart Espresso Defined™ Espresso/ Cappuccino/Latte Machine will be free of defects in materials and workmanship under normal home use for 2 years from the date of original purchase. We recommend that you visit our website, www.cuisinart.com for a fast, efficient way to complete your product registration. However, product registration does not eliminate the need for the consumer to maintain the original proof of purchase to obtain the warranty benefits. In the event that you do not have proof of purchase date, the purchase date for purposes of this warranty will be the date of manufacture.

CALIFORNIA RESIDENTS ONLY
California law provides that for In-Warranty Service, California residents have the option of returning a nonconforming product (A) to the store where it was purchased or (B) to another retail store that sells Cuisinart products of the same type. The retail store shall then, according to its preference, either repair the product, refer the consumer to an independent repair facility, replace the product, or refund the purchase price less the amount directly attributable to the consumer’s prior usage of the product. If neither of the above two options results in the appropriate relief to the consumer, the consumer may then take the product to an independent repair facility, if service or repair can be economically accomplished. Cuisinart and not the consumer will be responsible for the reasonable cost of such service, repair, replacement, or refund for nonconforming products under warranty. California residents may also, according to their preference, return nonconforming products directly to Cuisinart for repair or, if necessary, replacement by calling our Consumer Service Center toll-free at 1-800-726-0190. Cuisinart will be responsible for the cost of the repair, replacement, shipping, and handling of such nonconforming products under warranty.

HASSLE-FREE REPLACEMENT WARRANTY
Your ultimate satisfaction in Cuisinart products is our goal, so if your Cuisinart Espresso Defined™ Espresso/Cappuccino/Latte Machine should fail within the generous warranty period, we will repair it or, if necessary, replace it at no cost to you. To obtain a return shipping label, email us at https://www.cuisinart.com/customer-care/product-return. Or call our toll-free customer service department at 1-800-726-0190 to speak with a representative. Your Cuisinart Espresso Defined™ Espresso/ Cappuccino/Latte Machine has been manufactured to the strictest specifications and has been designed for use only in 120-volt outlets and only with authorized accessories and replacement parts. This warranty expressly excludes any defects or damages caused by attempted use of this unit with a converter, as well as use with accessories, replacement, parts, or service services other than those authorized by Cuisinart. This warranty does not cover any damage caused by accident, misuse, shipment or  other than ordinary household use. This warranty excludes all incidental or consequential damages. Some states do not allow the exclusion or limitation of these damages, so these exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

Important: If the nonconforming product is to be serviced by someone other than Cuisinart’s Authorized Service Center, please remind the servicer to call our Consumer Service Center at 1-800-726-0190 to ensure that the problem is properly diagnosed, the product is serviced with the correct parts, and to ensure that the product is still under warranty. Trademarks or service marks referred to herein are the trademarks or service marks of their respective owners.

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