Eufy Video Doorbell 2K Wired
What’s in the Box
What’s Required for Installation
Phillips-Head Screwdriver Power Drill with 1/4″ (6.35mm) Drill Bit
How the System Works
The Video Doorbell system includes 2 parts. One is the video doorbell on your porch. The other is the electronic chime plugged into the indoor power socket. The video doorbell is powered by existing doorbell wires. To get sufficient power from the doorbell circuit, the user needs to bypass the existing doorbell chime on the circuit.
EufySecurity App Installation
Search the keyword “EufySecurity” on the App Store or Google Play and install the App on your phone
Register and log in to the App. Add video doorbell and scan the QR code for later installation process. The QR code can be found on the back of the documentation folder or the back of the video doorbell.
Video Doorbell Installation
Note: Make sure you have installed the EufySecurity App and scan the QR code before starting to handle the doorbell installation.
- Step 1
Ring the existing doorbell, make sure it’s working, and locate the place of your existing chimes in the house. - Step 2
Shut off the doorbell power supply. If you’re not sure, shut off the main power supply in your house. Turn the lights in your home on / off to make sure the electricity in your house is properly shut off.
- Step 3
Find the doorbell chime in your house, then remove the cover and find the screw terminals with TRANS and FRONT markings. Use the provided jumper for the existing chime to connect the two terminals. This is to bypass the doorbell chime and will not affect the normal operation of the circuit.
Note
- The video doorbell requires the user to bypass the existing chime first to get sufficient power. Without this step, the video doorbell will still be able to power on but will operate unstably.
- In most cases, the existing doorbell circuit looks like the below chart. Find the existing doorbell chime in your house, remove the cover, and take a photo of the wire connection in case you need to reconnect it
- Step 4
Remove the existing doorbell button at the front door. Pull the two wires out carefully when removing the old doorbell. Straighten the wire ends if necessary.
What’s required: Phillips-Head Screwdriver
- Check if you can reuse the existing holes and anchors on the wall or door frame.
- If you are drilling the mounting holes for the first time the recommended mounting height is 48″ from the ground. If you are mounting the doorbell on a wooden wall or board, do NOT drill holes.
Optional
Use the 15° mounting wedge as a supplementary mounting bracket if you wish to see more on a specific side.
Step 6
Use the anchors provided when installing in materials such as stucco, brick, or concrete. There is no need to use an anchor If you are installing it on the wooden doorframe.
Step 7
Lead the two doorbell wires through the central square hole on the bracket before starting mounting. Insert the two screws provided through the screw holes or the 15° mounting wedge(Install the mounting bracket to the 15° mounting wedge prior), and fasten the screws tightly.
Step 8
Connect the wires to the two terminals at the back of the doorbell, then tighten the terminal screws. Wire can connect to any terminal as the electric current is alternating current.
Note
To prevent short circuits, make sure the wires are not touching each other after connecting them to the terminals.
Step 9
There are 2 thermal conductive pads on the mounting bracket. They’re used to conduct heat from the video doorbell to the metal bracket. Remove the films on the thermal conductive pads before you mount the doorbell.
Note: The oval holes are speaker holes. Only press the round hole to detach the doorbell.
Step 10
Switch the doorbell or master circuit breaker to ON.
Step 11
Wait until the doorbell ring flashes yellow. Then follow the on-screen instructions in the EufySecurity App to connect the video doorbell to your home Wi-F
Step 12
Follow the on-screen instructions in the EufySecurity App. Install the doorbell power connector to the doorbell chime and then pair it to your video doorbell.
Note: One video doorbell can link up to 4 electronic chimes. Use the volume and music buttons on the side of the electronic chime to adjust the volume and ringtone.
Safety
FCC Radio Frequency Exposure Statement
For the declaration of conformity, visit the Website www.eufylife.com Do not use the Device in an environment at too high or too low a temperature, and never expose the Device to strong sunshine or a too wet environment. This product is designed and manufactured with high-quality materials and components, which can
Customer Service
- Warranty
- 12-month limited warranty
- Call Us
- United States +1 (800) 988 7973 Mon-Fri 9 AM-5 PM (PT)
- United Kingdom +44 (0) 1604 936 200 Mon-Fri 6AM-11AM (GMT)
- Germany +49 (0) 69 9579 7960 Mon-Fri 6:00-11:00
- Email Us
- Customer Support: support@eufylife.com
- Anker Innovations Limited
- Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
